This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.
By using LocalBee, you agree to the practices described in this policy.
1. Information We Collect
We collect both personally identifiable information (“Personal Information”) and non-personal information to provide you with the best possible service.Personal Information
When you sign up for an account or use the platform, we may collect:- Contact Information: Your name, email address, and phone number.
- Account Details: Username, password, profile information, and preferences.
- Payment Information: Billing address, credit card details, or other payment info related to transactions.
- Mentor or Mentee Profile Information: Details you provide in your profile, such as areas of expertise, education, work history, or goals.
Non-Personal Information
Automatically collected when you interact with the platform:- Device Information: IP address, browser type, OS, and device type.
- Usage Data: Pages viewed, interactions with mentors or mentees, and time spent on the site.
- Cookies & Tracking Technologies: Used to collect usage data and improve user experience.
2. How We Use Your Information
To Provide and Improve Services
- Facilitate mentorship connections.
- Process payments for sessions.
- Personalize your experience with tailored recommendations.
- Improve platform performance and features.
To Communicate with You
- Send account-related notifications (e.g., booking updates, payment confirmations).
- Provide customer support and respond to inquiries.
- Send marketing/promotional communications (if opted in).
For Security and Compliance
- Monitor for fraudulent or unauthorized activity.
- Enforce compliance with Terms of Service.
- Fulfill legal or regulatory requirements.
3. How We Share Your Information
We do not sell or rent your Personal Information.We may share it in the following situations:
With Mentors and Mentees
When engaging in mentorship activities, certain information (name, profile details, communication history) will be visible to the participating mentor or mentee.With Service Providers
We may share information with trusted third parties for:- Payment processing
- Website hosting
- Data analytics
- Customer support
These providers are contractually bound to protect your data and only use it for approved purposes.
For Legal Reasons
We may disclose your information if necessary to:- Comply with a legal obligation (e.g., court order, subpoena)
- Protect users’ safety and platform security
- Defend against legal claims or investigations
4. Your Rights and Choices
Depending on your location and applicable data laws, you may have the right to:Access & Update Your Information
Log in to your account to view or edit your Personal Information.Delete Your Account
Contact us at [email protected] to delete your account.Some data may be retained for legal or administrative purposes.
Opt-Out of Marketing
Use the unsubscribe link in our marketing emails.We may still send essential account notifications.
Cookies & Tracking
You can adjust browser settings to block or warn about cookies.Note: Some features may not function properly without cookies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data.While we strive to secure information, no method of online transmission is 100% secure.
You are responsible for protecting your account login credentials.
6. Data Retention
We retain Personal Information only as long as necessary to fulfill the purposes outlined here, unless law requires longer retention.When no longer needed, we delete or anonymize your data.
7. International Data Transfers
If accessing from outside United States of India, your data may be transferred to and processed in countries that do not have the same data protection laws. By using LocalBee, you consent to these transfers.8. Children’s Privacy
Our platform is not intended for individuals under 18.We do not knowingly collect Personal Information from children under 18.
If we discover such data has been collected, it will be deleted promptly.
9. Changes to This Privacy Policy
We may update this policy periodically.Changes will be reflected by updating the Effective Date.
We encourage you to review this policy regularly to stay informed.
10. Contact Us
If you have questions about this Privacy Policy or our data practices: LocalBee Support📧 Email: [email protected]